AI phone
Answer the phone when it gets busy. Calmly, always.
Vetdesk picks up in a warm human voice, knows your practice and emergency protocol, and transfers real emergencies straight to the on-call vet.
- 24/7 available
- Emergency transfer
- GDPR & NEN 7510
How it works
Three calm steps.
Vetdesk picks up
In your practice name, with a warm human voice.
Question or emergency
Vetdesk asks the right questions and spots urgency.
Handle or transfer
Book an appointment, take a callback request, or transfer directly.
What you get
Everything your front desk normally does.
24/7 available
Evenings, weekends and lunch: no one falls through the cracks.
Emergency triage
Spots urgent cases based on your protocol.
Book appointments
Directly in Provet Cloud, Google Calendar or Outlook.
Transfer
To the on-call vet, with a short summary up front.
Front desk note
Every call ends with a clear summary.
Care-grade security
Data in the EU, encrypted, no training on your calls.
FAQ
Questions about this channel.
Does it sound like a robot?+
No. Vetdesk has a calm, warm human voice.
What if someone wants a person right away?+
Vetdesk transfers on request or takes a callback note.
Does it work with my current number?+
Yes. We route out-of-hours or busy calls to Vetdesk.
Early access
Be there from 1 September.
Our first practices get hands-on help setting Vetdesk up.