You care for the animal.
Vetdesk answers the phone.
Vetdesk is the AI receptionist built for veterinary clinics. It takes calls, replies to email and chat and books appointments in your calendar, so your team stays with the patient.
What you get
A calm front desk, around the clock.
Answers 24/7
Evenings, weekends and during lunch, nothing slips through.
Books and moves appointments
Straight into Provet Cloud, Google Calendar or Outlook.
Replies to email and chat
In your tone of voice, with the right attachments and next steps.
Emergency triage
Recognises urgency and transfers to the on-call vet.
Summary to the front desk
Every interaction ends with a short, clear note.
GDPR & NEN 7510
Data in the EU, encrypted, no training on your conversations.
Channels
One receptionist, every channel.
With and without
The difference at the front desk.
- Missed calls at peak times
- Voicemails no one calls back
- Emails piling up after hours
- Emergencies waiting on a queue
- Every call answered, calmly
- Appointments booked directly
- Email and chat handled in your tone
- Real emergencies routed to the on-call vet
Evenings & weekends
When it really matters.
A phone that keeps ringing after hours is exhausting. Vetdesk stays calm, listens carefully and recognises when the situation is urgent. Real emergencies go straight to the on-call vet, with a short summary attached.
- Always on, in your practice name
- Emergency triage on your protocol
- Handover note to the front desk
FAQ
Common questions.
Does Vetdesk replace my front desk?+
No. Vetdesk absorbs what your front desk cannot: peak moments, evenings and weekends. Your team stays in control and Vetdesk steps in where the pressure is.
Does it sound like a robot?+
Vetdesk has a calm, warm voice. Most callers only realise late in the conversation that they are speaking with AI, and that is fine because the care is right.
How does Vetdesk handle emergencies?+
Vetdesk follows your emergency protocol. On a real emergency it transfers straight to the on-call vet with a short summary.
Does it work with my practice software?+
Provet Cloud is the first integration at launch. Animana, Fuga, Yessa and Vetocare follow shortly. For your calendar Vetdesk works with Google Calendar and Microsoft Outlook.
Is it GDPR and NEN 7510 compliant?+
Yes. All data stays in the EU, encrypted in transit and at rest. Vetdesk does not train on your conversations and signs a data processing agreement.
When is Vetdesk available?+
Vetdesk goes live on 1 September. Join the early access list to be there from day one.
Early access
Be there from 1 September.
Our first practices get hands-on help setting Vetdesk up.