FAQ
Common questions.
Does Vetdesk replace my front desk?+
No. Vetdesk absorbs what your front desk cannot: peak moments, evenings and weekends.
Does it sound like a robot?+
Vetdesk has a calm, warm voice. Most callers only notice late in the conversation that they are speaking with AI.
How does Vetdesk handle emergencies?+
Vetdesk follows your emergency protocol and transfers real emergencies to the on-call vet with a short summary.
Which practice software does Vetdesk support?+
Provet Cloud at launch, followed by Animana, Fuga, Yessa and Vetocare. For calendars: Google Calendar and Microsoft Outlook.
Is it GDPR and NEN 7510 compliant?+
Yes. Data stays in the EU, encrypted, and we sign a data processing agreement. Vetdesk does not train on your conversations.
When does Vetdesk go live?+
1 September. Join the early access list to be there from day one.